The Travel and Leisure Law People
Trading Standards

Trading Standards

No-one has more experience of dealing with Trading Standards and getting the right result for travel companies than we do.

Recently, one Trading Standards Authority actually dropped the case as soon as Travlaw were instructed – they said they were anxious about taking us on!

2012 saw something of a resurgence in Trading Standards activity ranging from descriptions of tour to misuse of the ATOL/ABTA/IATA logos, where they are even more zealous that the CAA!

No-one has more experience of dealing with Trading Standards and getting the right result for travel companies than we do. The key is to instruct us early, as soon as you hear from Trading Standards, and especially any letter that contains a caution (you know; “you need not say anything but it may harm your defence etc etc…”).

We will advise you about what evidence you need and, if you prefer, get it ourselves. We will attend the formal tape recorded interview which, if handled correctly, can result in many cases stopping dead in their tracks at that point. By contrast, we know from what clients tell us that if they attend an interview without us, they go in expecting a cosy chat, and come out having suffered a traumatic experience!

If the case goes on to a trial, then you can be confident that we can provide the best possible representation – let us take the strain.

We also deal on a regular basis with all the other authorities eg the ASA, the ABTA Code of Conduct Committee and the CAA.

Just contact Stephen Mason or Anna Goddard.

Proud to be acting on behalf of...

ITLN

The International Travel Law Network (“ITLN”) is a fast growing association of lawyers across the world who specialise in travel and leisure law.

Travlaw HR Protect

Specialist travel law advice and support with a legal expenses insurance policy, designed to bring travel companies complete peace of mind.

Contact Travlaw
  • Travlaw LLP
  • Lee House
  • No. 1 Lee Lane East
  • Horsforth
  • Leeds
  • LS18 5RF
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Travlaw - the travel law people

Travlaw LLP is a limited liability partnership registered in England & Wales (Reg. no. OC342402) and is authorised and regulated by the Solicitors Regulation Authority.

Members include: Stephen M Mason* MA, Rivka Hawley ACILEx (Non-Lawyer Member), Matt Gatenby BA (Hons), Farina Azam LLB (Hons). *Holding Higher Rights (Civil) qualification **CEDR accredited mediator.

Associated Offices: Athens, Brussels, Dusseldorf, Limassol, Lisbon, Madrid, Milan, and Paris.