Travlaw steered us through some tricky regulatory issues arising from our multi-country structure, our internal agreements and how we sell to our customers. They made the process seem easy and were great to work with!
David Benzimra
COO and co-founder, WeSki
Travlaw are a unique boutique firm supporting travel agents and tour operators and all those working in the travel industry, offering advice spanning regulatory advice to litigated cases. They provide a full-service to their clients and display a deep understanding of the industry.’
‘Stephen Mason is the doyen of the travel law world; Krystene Bousfield is a highly intelligent and experienced operator; and Nick Parkinson and Matt Gatenby are both outstanding individuals with enormous knowledge, experience and acumen.’
‘The team is expert in the field of travel law. They have an approachable, user-friendly style which is not formal, stuffy or pretentious and they deliver advice in a concise and pragmatic way. They are also responsive and turn around work very quickly. Overall, they make our life easier and take the pain out of litigation.
“I really love working with Travlaw because put simply, they ‘get’ travel!
Krystene has worked on several cases with me and has a great instinct for knowing what will and won’t work, she is extremely thorough and meticulously reviews everything with a fine-toothed comb, leaving nothing to chance.
She gives a great steer on all matters and does not hold back on challenging if she feels something is not right, or we could use a different angle, or we need to rethink the course of action, similarly she is not afraid of challenging disputes.
I like the fact that Krystene and Travlaw have a ‘human’ touch and are not stuffy lawyers, they take their work extremely seriously and give it the attention that it deserves, but they do it with a sense of humour and are extremely approachable and always available to help and this is important to us, as building great relationships creates the conditions to succeed.
We have not failed yet with Krystene’s support and I would recommend Travlaw as a great partner to work with!”
Sharon Andrews, Head of Creedit Control
Clarity Business Travel
