YOUR TRAVEL AND LEISURE LAW TEAM

CLARITY

“I really love working with Travlaw because put simply, they ‘get’ travel!

Krystene has worked on several cases with me and has a great instinct for knowing what will and won’t work, she is extremely thorough and meticulously reviews everything with a fine-toothed comb, leaving nothing to chance.

She gives a great steer on all matters and does not hold back on challenging if she feels something is not right, or we could use a different angle, or we need to rethink the course of action, similarly she is not afraid of challenging disputes.

I like the fact that Krystene and Travlaw have a ‘human’ touch and are not stuffy lawyers, they take their work extremely seriously and give it the attention that it deserves, but they do it with a sense of humour and are extremely approachable and always available to help and this is important to us, as building great relationships creates the conditions to succeed.

We have not failed yet with Krystene’s support and I would recommend Travlaw as a great partner to work with!”

Sharon Andrews, Head of Creedit Control

Clarity Business Travel

This article was originally published on: 10 July 2025

Latest news

Updates To EU 261/2004 – The Travlaw View

Changes to EU 261/2004 have been a long time in coming. The need for review and revision was almost immediate…

Find out more

DMCC Act: From Guidance to Enforcement – No More ‘Wait and See’

The DMCC Act is no longer a future risk for travel businesses. It is here, it is being enforced, and…

Find out more

Travlaw in ABTA Travel Law Today

Krystene Bousfield has written an article for the latest edition of Travel Law Today, on the government’s reform of the…

Find out more