getabed.co.uk
“Having worked with Sarah on a number of projects now over the last 3-4 years, I have always been delighted and impressed with the level of professionalism shown and the high degree of technical expertise in her field. Practical advice and superb value for money is why Travlaw are, and will continue to be my first choice for any legal requirements I have for my business.”
Matthew Stuart, Managing Director
White Hart Associates
Travlaw are pound for pound one of the best travel law firms out there. Sarah Lacy is bright, diligent, feisty and knows her stuff. Use them for all your travel needs going forward. They are very good value too….’
Chris Photi
Jet2holidays
I am always impressed with the proactive advice we receive when dealing with Travlaw. They provide a valuable support function to the Jet2holidays legal team, and have great strength in depth which I know I can rely on.
Paul Forster, Commercial Lawyer
Expedia
“First rate advice and service. A voice of experience in the travel industry.”
Sarah Kershaw, Legal Counsel
Thomas Cook
“Travlaw are a friendly, reputable and extremely experienced firm with expert knowledge in the travel litigation arena. The firm offer a high standard of professional support and work is delivered to a high standard. A firm with which we have a strong, ongoing relationship for many years.”
Louise Hutchinson, Litigation Manager
Magic of Lapland
“We found Travlaw to be very professional with friendly and prompt service whenever it was required. Their experience in the travel law field has given us greater security and their advice has often saved us time and money. I would not hesitate to recommend Travlaw to anyone looking for legal advice relating to legal matters in the travel industry.”
Ivana Rizmal
Chambers UK
This respected travel firm handles a huge variety of work, providing ‘excellent and insightful legal advice.’ Its predominantly defendant client base includes insurers, tour operators, travel agents and hotel groups.
KEY INDIVIDUALS
Managing partner Stephen Mason is a respected travel lawyer for both personal injury and regulatory matters. Clients describe him as ‘very experienced and highly respected,’ whilst market sources comment: ‘He’s not afraid to push the boundaries and is a worthy opponent who fights hard for his clients.’
Kylie Mather is identified as a lawyer who is ‘building her career well and handling a broad spectrum of work.’ She is an experienced travel litigator who also advises on regulatory issues affecting the travel industry.
Chambers UK Solicitors - a Client's Guide, page 1150
lastminute.com
Travlaw brings a real depth of industry experience alongside effective, commercially focused advice. We’re always impressed with the whole team’s proactive, can-do approach and willingness to go the extra mile.
Tom Flinn, Legal Counsel
Best Western Hotels GB
Sarah Lacy and her team give pragmatic, commercial and relevant legal advice to Best Western’s marketing and e-commerce team. We consistently find them accessible, knowledgeable, clear and timely in their service.
Tim Wade, Head of Marketing & Ecommerce
Charity Challenge
I have worked with Charlotte Black at Travlaw for a number of years and in that time have had to deal with many legal issues from revising booking conditions, to negotiating with ground handler contracts, to sensitive employment related matters, to difficult customers.
Charlotte and the team have always been available, supportive, knowledgeable and efficient. She constantly updates me with what’s going on in the world of travel and helps me negotiate my way around the Package Travel regs and other related legal matters. I was recommended to Travlaw by a colleague in the industry and I have personally recommended the company to many other travel related contacts.
Simon Albert, Director
DERTOUR
It’s always a pleasure to speak to Charlotte. Efficient and cheerful, she gets straight to the point, and sticks with it. We had our booking conditions completely redrafted and updated, and now it’s very quick and easy to call Charlotte to tweak them as necessary when things change.
Julie Craig, Managing Director
lifeunlimited
Amrou has said that he truly appreciates and values Sarah‘s efficiency, timeliness and ‘can do’ approach to offering workable solutions!
Amrou R Dalloul, Founder and Managing Director of lifeunlimited
Holiday Taxis
Holiday Taxis have worked with Travlaw for a number of years and would highly recommend them. Travlaw bring industry specific knowledge and expertise, a friendly and responsive approach to business, excellent networking opportunities, and have provided us with reliable and sound advice on legal matters.
Norman Turner, Operations and Delivery Director
Inghams
I have personally used Travlaw for some 15 years. Work varies from very complex personal injury cases, advice on new industry legislation (Denied Boarding Regs etc), drafting of Booking Conditions etc. Travlaw in my opinion are the travel industry experts! Fast response times, in depth industry knowledge, Leeds prices not London! Stephen Mason, Kylie Mather, Rivka Hawley are our main contacts. All excellent.
Hugh Walton
