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Krystene is a senior litigation specialist with a focus on commercial and contractual disputes, particularly within the travel and tech sectors. Since joining Travlaw in 2014, she has played a key role in the firm’s litigation team, advising on complex matters ranging from breach of contract and regulatory issues to cross-border debt recovery.

Her practice spans a wide range of contentious and advisory work, including contract reviews, dispute resolution, and the enforcement of high-value debts. Krystene has extensive experience advising tech-focused clients on B2B contractual conflicts, consumer complaints, service delivery disputes, and industry compliance — particularly where fast-moving innovation meets regulatory complexity.

A trusted adviser in both litigation and pre-action strategy, Krystene regularly represents clients in negotiations, mediations, and proceedings before the County Courts and High Court. She is also Travlaw’s lead on enforcement action, handling everything from charging orders and asset freezing to bankruptcy and winding-up petitions, both in the UK and internationally.

With over a decade of experience in debt recovery, Krystene is frequently the first point of contact for businesses seeking practical, commercially minded solutions to outstanding liabilities. Her success in securing favourable outcomes — including in matters escalated to the Royal Courts of Justice — makes her a go-to expert for high-stakes recovery work.

Beyond her casework, Krystene is a recognised thought leader in the travel and tech industries. She regularly speaks at national events and has contributed to publications such as Travel Law Quarterly and Travel Weekly. Her recent panel appearances include the Barclays Travel Forum and Travlaw’s Big Tent Event, where she has spoken on subjects including ATOL Reform, Brexit, and regulatory shifts impacting service-based industries.

Outside of legal practice, Krystene also teaches it — delivering training and CPD-accredited sessions to other legal professionals through partnerships with Law Business Research and FOR Legal, with a particular focus on commercial litigation and debt recovery best practices.

What Our Clients Say about Krystene

“Krystene has worked on several cases with us and has a great instinct for knowing what will and won’t work, she is extremely thorough and meticulously reviews everything with a fine-toothed comb, leaving nothing to chance.”

“Krystene gives a great steer on all matters and does not hold back on challenging if she feels something is not right, or we could use a different angle, or we need to rethink the course of action, similarly she is not afraid of challenging disputes.”