As the festive season approaches, it’s a time for celebration, connection, and goodwill across the travel industry- and let’s be honest the travel industry certainly knows how to throw a good party! The festive season often brings social gatherings, events, and increased customer interactions. These moments can blur the lines between work and leisure, but maintaining appropriate behaviour ensures upholding the reputation of your company and the trust of our clients and of course avoiding legal claims.
As most employers look forward to enjoying the holiday spirit with their colleagues, it’s important to remind staff that such events are an extension of the workplace. Communications to staff are now common place before a social event, reminding staff to not drink to the point they can’t control their behaviour, avoiding inappropriate posts on social media and not acting inappropriately. These communications are often met with eye rolls or a view by some that they kill the festive spirit, but it is worth remembering that these communications remain important, more so now than ever. I am sure most employers will agree that featuring in the travel press because of what happened at the Christmas party would not be good PR for any travel company. Furthermore, employers could be liable for any inappropriate conduct at those events, unless they can show that they have taken steps to prevent such behaviour occurring.
Many of you will also be aware that since 26 October 2024, employers must take reasonable steps to prevent sexual harassment. This is a mandatory proactive duty, as opposed to dealing with the aftermath. In addition to adverse publicity and employment relations issues, the Employment Tribunal could uplift compensation in a sexual harassment claim if it is found that the employer failed to take reasonable steps. It is also worth noting, that when the Employment Rights Bill is implemented (likely next year), the duty will increase to “ ALL Reasonable Steps”.
So if you have not already, now is the time to remind staff;
- Respect Boundaries: Whether at a company event or engaging with clients, keep interactions courteous and professional.
- Alcohol Awareness: If alcohol is served, enjoy responsibly. Excessive consumption can lead to situations that compromise safety and professionalism.
- Social Media Etiquette: Be mindful of what you post. Photos or comments from work-related events should reflect positively on you and the organisation.
And if despite all of this, an incident does occur, we can help you navigate your way through it!
Here’s to a safe, joyful, and professional festive season for all!
For help and advice on employment issues within the travel industry, contact the author
Ami Naru | ami@travlaw.co.uk | 0113 258 0033
This article was originally published on: 2 December 2025
